rules of the road...

Shipping

WE ONLY SHIP TO CONTINENTAL U.S.

All items are shipped priority overnight using FedEx as the preferred carrier. Shipping will be $50 flat rate shipping and handling including box, heat or cold packs. You must be present to sign for the package on the first delivery attempt, or the DOA Guarantee below becomes void. Local pick up is available.

We only Ship out Monday through Wednesday. Please select the day you want your order shipped out at checkout.

WE DO NOT CREDIT OR REFUND ANY SHIPPING COST.

Shipping delays that result in livestock loss will not be covered under the DOA guarantee.

if you need to come back

Returns and DOA Guarantee

We guarantee all of our items to arrive alive. If, for some reason, an item does not arrive alive, you must contact us via email, with detailed pictures of the item within one hour of the package’s arrival. If you are not present to sign for the package on the first delivery attempt, this guarantee becomes void. If, in our opinion, the item is deemed to be deceased or defective, a credit will be applied to your account.

money back

Refunds

In the event a refund is approved for an intended purchase, the refund will be issued for the purchase price of the coral, and credit to your account.